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FAQs

HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
All items in store take 3-5 business days to process. Please add processing time to your shipping estimate below.
Giveaways
We ship most giveaway items from one of our international warehouses, you can expect to receive it between 10-28 business days.
Is it worth it? You bet it is!
We’ll send you an email when it ships and provide you with a tracking number. If you're still not sure, just email us. We're happy to clear things up.

I'VE PLACED AN ORDERS WITH MULTIPLE ITEMS RECENTLY, CAN I COMBINE THEM INTO ONE PACKAGE?
Since our products are in different warehouses, we don't have all the items in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you! We provide you with a tracking number so that you can see where it is at.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at support@viraltreasure.com as soon as possible.